Refund policy

RETURNS AND REFUNDS

How can I return an item?

If you want to change color, size or are not satisfied with the item you ordered, no problem! You have 14 working days from receipt of the goods to notify us that you want to return the product. You can request a size change or a refund of the products ordered in a single solution.

To make the return you simply have to:

send an e-mail to info@baia30remi.com,

writing:

NAME
SURNAME
ORDER NUMBER
ITEMS YOU INTEND TO RETURN
THE DESIRED COMPENSATION: size change, change color or refund; - print the email, put it into the package and send it via a courier of your choice /Poste Italiane to the address:

Trentaremi Srl

Via Viticella 98

80010 - Quarto (NA)

The only expenses to be incurred are those of returning the used products. Only in the case of defective products, different sizes from the order or damaged items, the return costs are charged to Baia 30 Remi who will send the courier to collect the package. The shipping costs of the item sent in replacement are in each case charged by Baia 30 Remi

Once your return has been received, Baia 30 Remi reserves thirty days to provide for the refund and two days to provide for the change. In case of unavailability of the requested size, we will contact you as soon as possible.

The only return requests that will be accepted will be those that meet the following requirements:

items and packaging must be in their original condition;
the items must not have been used or damaged;
the items must have the original label;

In the case that an item doesn't meet one of the listed requirements, you will not be entitled to a replacement or refund. In this case the returned item will be returned to you, with the shipping costs at your expense.

Cookies

Cookies consist of portions of code installed in the browser that assist the owner in providing the service according to the purposes described. Some of the purposes for installing cookies may also require the consent of the user.

When the installation of Cookies takes place on the basis of consent, this consent can be freely revoked at any time by following the instructions contained in this document.

Data Controller of Personal Data

Trentaremi Srl

Via Viticella 98

80010 - Quarto (NA)

P.IVA 07963711218

e-mail address of the Data Controller: info@baia30remi.com

Technical and aggregate statistical cookies

A) Activities strictly necessary for operation

This Application uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of this Application, for example in relation to the distribution of traffic.

B) Activities for saving preferences, optimization and statistics

This Application uses Cookies to save browsing preferences and to optimize the User's browsing experience. These cookies include, for example, those for setting up the language and currency or for the management of statistics by the owner of the site.

Other types of cookies or third-party tools that may be installed

Some of the services listed below collect statistics in aggregate and anonymous and may not require the consent or could be managed directly by the owner - depending on how described - without the aid of third parties.

If among the tools indicated below there are services managed by third parties, these could - in addition to what is specified and also without the knowledge of the Owner - perform User tracking activities. For detailed information on this, it is advisable to consult the privacy policies of the services listed.

1) Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this Application or this Application to contact the User while he is browsing his pages.
In case that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Facebook Messenger Customer Chat (Facebook, Inc.)

The Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.

Personal Data processed: Cookies; Data communicated while using the service; Usage data. Place of processing: United States – Privacy Policy. Subject adherent to the Privacy Shield.

2) Remarketing e behavioral targeting

This type of service allows this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User.
This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is connected.
In addition to the possibility to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third service, by visiting the pagina di opt-out del Network Advertising Initiative.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adherent to the Privacy Shield.

3) Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracing and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its network. advertising.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adherent to the Privacy Shield.

How can I express consent to the installation of Cookies?

In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly from within their browser and prevent - for example - third parties from installing them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is eventually saved. The User can find information on how to manage Cookies with some of the most popular browsers, for example at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari e Microsoft Internet Explorer.

With reference to Cookies installed by third parties, the User can also manage their settings and withdraw consent by visiting the relative opt out link (if available), using the tools described in the third party's privacy policy or by contacting the same directly.

Notwithstanding the foregoing, Users are informed of the possibility of using the information provided by YourOnlineChoices (EU), Network Advertising Initiative (USA) e Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Giappone) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Data Controller therefore advises Users to use these resources in addition to the information provided in this document.

Since the installation of third-party Cookies and other tracking systems through the services used within this Application cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on Cookies, the User is invited to contact the Owner should he wish to receive any further information on the use of the Cookies themselves through this Application.

Privacy Policy

Owner of personal data processing

Trentaremi Srl

Via Viticella 98

80010 - Quarto (NA)

P.IVA 07963711218

e-mail address of the owner: info@baia30remi.com

Types of data collected:

Among the Personal Data collected by this Application, either independently or through third parties, there are: Cookies; Usage data; Data communicated during the use of the service.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory, they are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing of the collected data:

Precessing Modalities

The Data Controller adopts the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external parties (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
the processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the Data Controller;
the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, contact the Owner.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the ONU, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check if one of the transfers described above takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of processing the collected data

I User data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious fraudulent, as well as for the following purposes: Statistics, Interaction with live chat platforms and Remarketing and behavioral targeting.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

Details on the processing of Personal Data:

Personal Data is collected for the following purposes and using the following services:

1) Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Application. This allows the User to contact the support service of this Application

or to this Application to contact the User while they are browsing its pages.
In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Facebook Messenger Customer Chat (Facebook, Inc.)

The Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.

Personal Data processed: Cookies; Data communicated while using the service; Usage data.

Place of processing: United States - Privacy Policy . Subject adhering to the Privacy Shield.

2) Remarketing and behavioral targeting

This type of service allows this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User.
This activity is carried out by tracking Data of Use and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is connected.
In addition to the possibility to opt-out offered by the services listed below, the User can opt out of receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative a>.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: United States - Privacy Policy - Opt Out . Subject adhering to the Privacy Shield.

3) Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the advertisements of its network. advertising.

Personal Data processed: Cookies; Usage data.

Place of processing: United States - Privacy Policy - Opt Out . Subject adhering to the Privacy Shield.

User rights

Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
oppose the processing of their data. The User can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the correctness of his / her Data and request its updating or correction.
obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
receive your data or have it transferred to another owner. You have the right to receive your data in a structured format, commonly used and readable by an automatic device and, where technically feasible, of obtain its unhindered transfer to another holder. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation .

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

Further information on the treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application

or related Services by the User.
The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System and maintenance logs

For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address. / p>

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

this Application does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through a of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the consent again of the User, if necessary.

Personal Data (or Data)

Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable is constituted personal data.

Usage Data

This is information collected automatically through this Application (including from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within this Application, with particular reference to the sequence of the pages consulted, the parameters relating to the operating system and the IT environment of the User.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the tools adopted, including the security measures relating to operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool through which the Personal Data of Users are collected and processed.

Service

The Service provided by this Application as defined in the relative terms (if available) on this site / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie

Small piece of data stored in the User's device.

Legal references

This privacy statement is drafted on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement concerns only this Application.

SALES CONDITIONS

1.1 Service availability

By placing an order on Baia 30 Remi, you confirm that you are 18 years of age.

The products offered are distributed in the member countries of the European Union: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus (southern area), Denmark, Slovakia, Slovenia, Spain (including the Canary Islands, Ceuta and Melilla), Estonia , Finland, France, Greece, Hungary, Ireland, Italy Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden as well as Albania, Andorra, Saudi Arabia, Aruba, Australia, Bahrain , Bosnia and Herzegovina, Canada, China, Colombia, South Korea, Costa Rica, Curazao, United Arab Emirates, United States, Philippines, Guadalupe, Guatemala, French Guiana, Honduras, Hong Kong, India, Indonesia, Iceland, Channel Islands , Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Russia, Salvador, Serbia, Singapore, Switzerland, Turkey, Uzbekistan. < / p>

Natural persons residing outside these countries will be able to access the online purchase service of this website only if the order sending address is in one of the countries or territories mentioned above.

1.2 Purchase guarantees

The items offered on this website represent a selection of products from the women's and men's collection by Baia 30 Remi and meet the same quality and guarantee requirements as the items on sale at the brand's stores.

Each product includes the following data:

Name of the article
Image / s of the article
Description of the article
Any sizes and colors * available
Composition
Price (in euros) < / p>

* Baia 30 Remi has made every effort to show the colors of the garments in the most realistic way possible. However, the color of the items displayed on the screen may be subject to variation depending on the quality of the user's pc monitor. In this regard Baia 30 Remi cannot guarantee that the colors displayed on the monitor faithfully reflect reality.

Special offers, promotions or discounts will be valid until the date indicated or until stocks are exhausted.

1.3 Purchase procedure

Select and add the items you wish to purchase to your cart by clicking on the corresponding icon.

The cart will contain the reference code of the selected item, the name, any sizes and color chosen, the price in the corresponding currency (including taxes).

To make the purchase, the user's personal data will be required, which will be entered in our database in order to process the order. You can register your own account to facilitate making new purchases through the website.

Users are reminded that personal data must be provided accurately to avoid confusion or problems in sending the item or items purchased.

Once the purchase order has been completed and before the order is sent, a summary will be displayed, the total price (transport and taxes included) with details of each item, as well as the order shipping data, so that the user can verify its accuracy by clicking on the "Confirm payment" button.

Purchases can be paid for by credit or debit card (Visa, Visa Electron, MasterCard and American Express) as well as via PayPal. Payment methods other than those specifically provided for in these conditions of sale are not permitted. For payments by credit or debit card and PayPal, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data provided by the user.

An e-mail message will also be sent to the address indicated by the user containing a description of the order and the personal data provided. Failure to receive this message may be due to a transient communication problem on the network or to a user error in transcribing the e-mail address. In both cases, Baia 30 Remi recommends the user to contact the Customer Support Service.

1.4 Product availability

If, at the time of placing the order, one of the requested items is not in stock, we will try to find it. If the operation fails, the customer will be informed immediately. The amount of the item paid and not received will be refunded to the customer in the following days through the same payment method used for the purchase.

2.1 Price

The prices indicated on this website are displayed in euro and include VAT.

2.2 Payment methods

Baia 30 Remi will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express) or PayPal.

Payment by credit or debit card

Baia 30 Remi accepts payments for purchases made through its website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.

If the payment method chosen by the user is by credit or debit card, the debit will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user.

2.3 Purchase limits

Baia 30 Remi does not allow the purchase of products for their subsequent resale. For this purpose it is not allowed to make purchases for amounts exceeding 1,500 euros. Customers interested in making purchases greater than these amounts or quantities for purposes other than resale should contact Baia 30 Remi who will provide them with information on the different options to make the desired purchase.

3.1 Delivery

The shipment of items purchased on www.baia30remi.com will take place via a national or international courier with indicative delivery respectively of 2-4 and 7-15 working days.

In order to avoid delivery problems (wrong address, inability to find someone at home, etc.) it is essential to fill in the appropriate form correctly; it is also advisable to enter a contact number in the box indicated.

The transport price is calculated based on the shipment and the items purchased. The exact amount of the shipping costs is calculated when the items are added to the cart and is shown in detail on the summary page of the purchase, before confirming the order using the "Confirm payment" function and before entering the data for the payment.

Transport costs are subject to change at any time without notice. These changes will apply from the moment they are published in the contract published on this website.

EXCHANGE and / or RETURN Policy

4.1 Guarantees and Conditions of exchange and / or return

Baia 30 Remi guarantees the buyer that the products will comply with the specifications indicated on the Site and in any case in line with products of the same type, and therefore free from defects and discrepancies;

The guarantee will last as provided for by the relevant regulations (Civil Code or Consumer Code for the Consumer);

The guarantee includes the removal of defects and / or discrepancies or the replacement of products recognized as defective and / or flawed or the refund of the same;

The buyer must check the product within 14 (fourteen) days of delivery and, in any case, must report any defects and / or discrepancies to Baia 30 Remi (also attaching photos demonstrating the defect), with any means that ensures receipt, no later than 14 days from delivery;

The products will be recognized as actually flawed and / or non-compliant only after Baia 30 Remi has ascertained and ascertained the existence of the defect and / or non-compliance;

If, once the goods have been received, the buyer is not satisfied with the product because it is flawed, Baia 30 Remi allows once the goods have been returned to refund or replace the purchased item within eight days from the date of receipt, to provided that the garment has not been used or damaged.

Shipping costs for spoiled and / or non-compliant products are charged to the seller.

The shipping costs of the products to be returned and reimbursed by the will of the non-buyer (Article 4.4) will be borne by the customer and in no case Baia 30 Remi will accept returns with costs borne by the recipient.

Any return of purchased items must be carefully packaged in the original packaging and include a copy of the invoice and the return form duly completed.

It is not allowed to change the size, color or model with another.

To exchange an item for another, it will be necessary to return it no later than 14 days from delivery to obtain a refund and then make a new purchase.

4.2 Returns by mail

The return of purchased products can be made by registered mail to the following address:

Trentaremi Srl

Via Viticella 98

80010 - Quarto (NA)

P.IVA 07963711218

4.3 Refunds for defects

After receiving the product (s), Baia 30 Remi will verify that it is / are in good condition and will send the new model requested in case the customer has requested an exchange due to defects in the thing or a refund of the amount. with the same payment method used for the purchase in the case of a return.

The refund times can range from 3 to 15 working days from the moment in which Baia 30 Remi receives the goods in its warehouses. Once the status of the returned items has been verified, the buyer will be informed by e-mail.

4.4 Right of withdrawal

The buyer has the right to terminate this contract within 14 calendar days without any justification.

The deadline for waiver will expire 14 calendar days after the day of delivery of the goods by the buyer.

To exercise the right of waiver, the buyer must notify Baia 30 Remi of the decision to terminate the contract by means of an explicit declaration (for example, a letter sent by post, fax or e-mail):

Traditional mail
Trentaremi Srl

Via Viticella 98

80010 - Quarto (NA)

To fall within the time limit for the waiver, it will be sufficient for the communication relating to the exercise by the customer of this right to be sent before the expiry of the relative term.

4.5 Consequences of waiver

In case of waiver, we will return to the buyer all the amounts sent EXCLUDING the shipping costs at the time of purchase, without any undue delay and, in any case, no later than 14 calendar days from the date of receipt of the decision to terminate this contract provided that the product HAS NOT BEEN USED OR DAMAGED.

The renunciate will bear the cost of returning the items to the seller.

We will refund using the same payment method used by the buyer for the initial transaction, unless the customer has expressly provided otherwise.

We will have the right to suspend the refund until we have received the goods or until the customer has provided us with proof of their return, whichever occurs first.

The customer must return or deliver the goods directly to us without any undue delay and, in any case, no later than 14 calendar days from the date on which he communicates his decision to terminate the contract. Therefore, the aforementioned term will be considered satisfied if the customer returns the goods before the end of the term itself.

Protection of confidentiality and processing of the Buyer's data

Trentaremi Srl - registered office: Via Viticella 98 - 80010 - Quarto (NA), Italy, as the data controller, provides information on the processing of data provided by buyers upon registration.

These data will be processed for the following purposes:

a) process and manage orders;
b) send communications of a commercial nature (eg catalogs, newsletters, and notices of promotional initiatives);

The personal data provided by the buyers will be processed in the articles. 13 and 14 of Regulation (EU) 2016/679 by Baia 30 Remi and may be communicated to third parties responsible and entrusted with the functional services for the exercise of Baia 30 Remi's business.

The data may also be disclosed to public or private entities for the fulfillment of the obligations established by law.

Baia 30 Remi guarantees that the data provided by the buyers will not be disclosed to third parties for purposes other than those of the previous points a) and b).

The provision of personal data by the buyer for the purpose referred to in the previous letter a) is necessary to allow the purchase .

Any refusal to provide them prevents the possibility of following up on the purchase request .

The provision of personal data by the buyer for the purpose referred to in letter b) is optional.

Any refusal to provide them does not affect the completion of the purchase.

The Purchaser enjoys the rights set forth in Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR), namely the right to obtain confirmation of the existence or otherwise of personal data, updating or integration of the same. Furthermore, these subjects may request the cancellation of information that is incomplete, erroneous or collected in violation of the law and may oppose the processing for legitimate reasons.

These requests can be addressed to Baia 30 Remi

Intellectual property

All the elements of the Site which are subject or not subject to a registration of an intellectual property right (photos, product sheets, descriptions, layouts…) are the exclusive property of Baia 30 Remi and cannot be used. All designs, models, brands, texts, visual or sound, comments, works, illustrations, images, reproduced on the website www.baia30remi.com are protected by copyright, brand rights and image rights and by any other applicable intellectual property law.
They are the total property of Baia 30 Remi. Any type of reproduction or representation, object of counterfeiting, can engage the civil and criminal liability of its author.
The user who has an Internet site, a blog and who wishes to publish a link that refers directly to the home page of the website www.baia30remi.com, you must first request authorization from the company Trentaremi Srl.

In any case, each link, even if tacitly authorized, must be withdrawn at the simple request of the company Trentaremi Srl.

SHIPMENTS

Orders are shipped from Monday to Friday from 9: 00-13: 30.

You can indicate the day and time slot in which you prefer delivery.
As soon as your package is shipped, the courier will send you an email with the tracking code that will allow you to track your order.

Orders placed over the weekend will be processed starting the following Monday morning.

Baia 30 Remi ships via the GLS courier for Italy, and DHL for abroad

SHIPPING TIMES
ITALY: 1-3 working days
ABROAD: 7-10 working days

SALES CONDITIONS

1.1 Availability of the service

By placing an order on Baia 30 Remi, you confirm that you are 18 years of age.

The products offered are distributed in the member countries of the European Union: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus (southern area), Denmark, Slovakia, Slovenia, Spain (including the Canary Islands, Ceuta and Melilla), Estonia , Finland, France, Greece, Hungary, Ireland, Italy Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden as well as Albania, Andorra, Saudi Arabia, Aruba, Australia, Bahrain , Bosnia and Herzegovina, Canada, China, Colombia, South Korea, Costa Rica, Curazao, United Arab Emirates, United States, Philippines, Guadalupe, Guatemala, French Guiana, Honduras, Hong Kong, India, Indonesia, Iceland, Channel Islands , Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Russia, Salvador, Serbia, Singapore, Switzerland, Turkey, Uzbekistan.

Natural persons residing outside these countries will be able to access the online purchase service of this website only if the order sending address is in one of the countries or territories mentioned above.

1.2 Purchase guarantees

The items offered on this website represent a selection of products from the women's and men's collection by Baia 30 Remi and meet the same quality and guarantee requirements as the items on sale at the brand's stores.

Each product includes the following data:

Name of the article
Image (s) of the article
Description of the article
Any sizes and colors * available
Composition
Price (in euro)

* Baia 30 Remi has made every effort to show the colors of the garments in the most realistic way possible. However, the color of the items displayed on the screen may be subject to variation depending on the quality of the user's pc monitor. In this regard Baia 30 Remi cannot guarantee that the colors displayed on the monitor faithfully reflect reality.

Special offers, promotions or discounts will be valid until the date indicated or until stocks are exhausted.

1.3 Purchase procedure

Select and add the items you wish to purchase to your cart by clicking on the corresponding icon.

The cart will contain the reference code of the selected item, the name, any sizes and color chosen, the price in the corresponding currency (including taxes).

To make the purchase, the user's personal data will be required and will be entered in our database in order to process the order. You can register your own account to facilitate making new purchases through the website.

Users are reminded that personal data must be provided accurately to avoid confusion or problems in sending the item or items purchased.

Once the purchase order has been completed and before the order is sent, a summary will be displayed, the total price (transport and taxes included) with details of each item, in addition to the order shipping data, so the user verifies its accuracy by clicking on the "Confirm payment" button".

Purchases can be paid for by credit or debit card (Visa, Visa Electron, MasterCard and American Express) as well as via PayPal. Payment methods other than those specifically provided for in these conditions of sale are not permitted. For payments by credit or debit card and PayPal, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data provided by the user.

An e-mail message will also be sent to the address indicated by the user containing a description of the order and the personal data provided. Failure to receive this message may be due to a transient communication problem on the network or to a user error in transcribing the e-mail address. In both cases, Baia 30 Remi recommends the user to contact the Customer Support Service.

1.4 Product availability

If, at the time of placing the order, one of the requested items is not in stock, we will try to find it. If the operation fails, the customer will be informed immediately. The amount of the item paid and not received will be refunded to the customer in the following days through the same payment method used for the purchase.

2.1 Price

The prices indicated on this website are displayed in euros and include VAT.

2.2 Payment methods

Baia 30 Remi will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express) or PayPal.

Payment by credit or debit card

Baia 30 Remi accepts payments for purchases made through its website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.

If the payment method chosen by the user is by credit or debit card, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user.

2.3 Purchase limits

Baia 30 Remi does not allow the purchase of products for their subsequent resale. For this purpose it is not allowed to make purchases for amounts exceeding 1,500 euros. Customers interested in making purchases exceeding these amounts or quantities for purposes other than resale should contact Baia 30 Remi who will provide them with information on the different options to make the desired purchase.

3.1 Delivery

Items purchased on www.baia30remi.com will be shipped via a national or international courier with indicative delivery respectively of 2-4 and 7-15 working days.

In order to avoid delivery problems (wrong address, inability to find someone at home, etc.) it is essential to fill in the appropriate form correctly; it is also advisable to enter a contact number in the box indicated.

The transport price is calculated based on the shipment and the items purchased. The exact amount of shipping costs is calculated when the items are added to the cart and is detailed on the summary page of the purchase, before confirming the order using the "Confirm payment" function and before entering the data for the payment.

Transport costs are subject to change at any time without notice. These changes will be effective from the moment they are published in the contract published on this website.

EXCHANGE and / or RETURN Policy

4.1 Exchange and / or return guarantees and conditions